Jan 25, 2016

Broken connection between Jetpack and Wordpress.com

I had a problem with another blog I maintain in a hosted WordPress installation that uses the Jetpack plugin for statistics and other services.  Upon upgrading some modules, the Jetpack plugin lost the connection to Wordpress.com and restoring the database didn't help.  I didn't know the username or email associated with the WordPress.com account and panic began to set in.

In desperation, I contacted Wordpress support and they informed me that I could simply create a new Wordpress.com account and if I connect it to the same domain, all the site information would be maintained, as all data is stored with the domain identity.

It worked like a charm!  Phew!!

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